Terms and Conditions
These Terms and Conditions ("Terms") represent a legally binding agreement between two parties: COMPANY ("Company", "We", "Us", "Our") and you ("You", "User"). The Terms govern both your access to cs2space.com ("Website") and our service of reselling Steam-supported virtual items ("Products") for computer games, such as weapons and skins. Please note that by accessing or continuing to use our Website, regardless of whether you make any purchases, you confirm that you have read, understood, and accept these Terms in their entirety. This constitutes your binding agreement to all conditions contained herein. These Terms work in tandem with our Privacy Policy ("Policy"), which sets forth the guidelines for processing your personal data during your use of the Website and any Product purchases.
Eligibility
The safety of young users is our priority. Parents and legal guardians are responsible for monitoring and supervising their children's use of the Website and Products.
Access to and use of the Website and Products is restricted to individuals who are 18 years of age or older. Persons under 18 years of age may only access the Website and Products with the express consent and supervision of a parent or legal guardian.
Creating an account on our Website constitutes your confirmation that you: (a) are at least 18 years of age and legally capable of forming binding contracts, or (b) have obtained verifiable parental or legal guardian consent for using our Website and Products.
Intellectual Property Ownership and Rights
All intellectual property embodied in the Website and its constituent elements—including but not limited to programming architecture, user interface design, written content, visual assets, animations, graphical elements, icons, audio-visual components, trade names, and other proprietary materials (collectively, "Website Content")—is either owned exclusively by the Company or used under valid license agreements.
The Website and all Website Content are protected intellectual property, subject to worldwide copyright laws, trade secret provisions, and other applicable intellectual property regulations.
Through your use of our Website, we extend to you a limited, non-transferable right to access and use the Website Content solely for personal, non-commercial purposes.
You explicitly agree to refrain from any unauthorized use of the Website Content, including but not limited to reproduction, modification, rental, leasing, sales, distribution, mirroring, framing, republication, downloading, systematic storage, transmission, or the creation of derivative works, whether in whole or in part, without securing prior written consent from us.
Separate provisions governing intellectual property rights related to Products are detailed elsewhere in these Terms.
Prohibited Conduct
- Users of the Website, regardless of Product purchase status, are strictly prohibited from:
- Unauthorized Use: Using the Website beyond its intended purpose or creating multiple accounts
- Legal Violations: Breaching laws, regulations, these Terms, or our Privacy Policy
- Technical Interference: Disrupting, damaging, or overburdening the Website or its networks
- Security Violations: Exploiting vulnerabilities or using unauthorized automated systems
- Intellectual Property: Copying Website software or infringing any intellectual property rights
- Fraudulent Activity: Impersonating others or using the Website for unlawful purposes
The Company maintains the right to seek all available legal remedies for violations of these terms.
Account Creation and Management
Access to our Website requires an individual account for Product purchases. Account creation is facilitated exclusively through Your Steam account, provided by Valve Corporation. By using Steam authentication, You agree to comply with all terms, conditions, and rules outlined in Steam's legal documentation. Please note that the Company operates independently from Valve Corporation and its Steam services.
Upon Your initial Steam authentication, we automatically establish Your Website Account ("Account"). This Account enables Product purchases, balance management, and access to Your purchase history. Each Steam account is restricted to creating one Website Account.
Account creation through automated means, including but not limited to bots, is strictly prohibited. Account sharing is not permitted unless explicitly authorized by the Company.
By authenticating through Steam, You grant us authorization to access and utilize certain information from Your Steam account, including Your public Steam profile information and virtual item inventory. For comprehensive information about our data processing practices, please refer to our Privacy Policy.
Account Security and Responsibility
- You bear full responsibility for:
- Maintaining Account security and password confidentiality
- Restricting access to Your Account
- All activities conducted through Your Account on the Website
The Company disclaims liability for any losses or damages resulting from Your failure to protect Your password or Account. If You detect or suspect unauthorized Account access, You must notify us immediately.
Account Restrictions and Termination
The Company maintains the right to suspend Your Account in response to any suspicious, fraudulent, unfair, or harmful activities.
You may request Account termination at any time through our "Contact Us" feature.
Products Offered
We provide Steam-compatible virtual items for use in computer games. All Products, including their descriptions and prices, are available on the Website. While we strive for maximum accuracy in our Product descriptions, we cannot guarantee that such descriptions are always accurate, complete, reliable, current, or free from errors.
We reserve the right to modify the Product catalog and adjust prices according to our business needs without prior notice.
All Products are intellectual property owned by Valve Corporation, its affiliates, or counterparties, and are protected worldwide by copyright and trademark laws. Your purchase of Products through the Website does not transfer any intellectual property rights to you.
Your purchase grants you a limited right to use the Products solely for their intended purpose as in-game assets, except where otherwise specified in these Terms or permitted by the intellectual property owners. Any modification or use of the Products beyond their intended purpose constitutes a violation of the intellectual property rights of Valve Corporation, its affiliates, and/or counterparties.
Purchases and Payments
To purchase Products, select your desired item and complete payment through our third-party payment processors. This Website does not collect payment information such as credit card details; we only receive payment confirmation notifications.
You are responsible for complying with all applicable tax laws, including reporting and paying any taxes related to Product purchases through the Website.
We will upload purchased Products to Your Account within 24 hours of receiving payment confirmation. You may then transfer the Product to Your Steam user account.
We have no obligation to fulfill purchases if payment is declined or fails through available payment methods.
Products are classified as digital content not supplied on tangible media under Directive 2011/83/EU. By purchasing Products, you waive your right of withdrawal, and Products cannot be returned per article 16(m) of Directive 2011/83/EU.
For Product issues, contact us immediately. We provide a 24-hour guarantee for Products that show errors upon Account upload or differ from purchased items.
Refund and Return Policy
Users can add funds to their cs2space.com account in specific denominations (e.g., 10, 25, 50). These funds are then used to directly purchase in-game items from the site.
Refunds are generally not available for funds partially spent on purchases. All item purchases are final and non-refundable. Deposits are eligible for refunds only if caused by an error originating from the site.
- To purchase items on cs2space.com, you must have:
- A public Steam inventory
- A valid trade link
- Active Steam Guard enabled (via email or mobile authenticator)
Items in the Skins Market can only be purchased using your existing account balance. To buy an item, simply select it and click "Buy." The necessary funds will be automatically deducted from your balance. Ensure you have sufficient funds before making a purchase.
To add funds to your balance, click on your current balance and select "Add funds." Choose your preferred payment method, deposit amount, and enter your credit card details. Your balance will be updated within a few minutes upon successful payment.
cs2space.com does not charge any commissions for adding funds to your account. However, the actual payment amount may be slightly higher due to currency conversion rates applied by the payment system.
You can add funds using any currency. During the payment process, your currency will be automatically converted to thecs2space.com account balance.
According to our site's rules, refunds are only granted if no funds have been spent from the deposited amount. To request a refund, contact our technical support via email at [email protected], providing your account details. Refunds typically take up to 5 business days to process. Some payment methods may have longer processing times. If you do not receive your refund within 5 days, please contact us for further assistance.
Under normal circumstances, withdrawals from your account are processed within 5 business days. However, delays may occasionally occur.
Know Your Customer (KYC)
To ensure the security and integrity of our platform, cs2space.com maintains a selective Know Your Customer (KYC) process. We implement proactive measures to prevent the misuse of our platform for illegal activities, including fraud and money laundering.
- Our selective KYC approach may require identity verification from users who meet specific criteria or display concerning activity patterns. We may request verification when users:
- Demonstrate unusual transaction behaviors that deviate from standard platform usage, such as high-value transactions, rapid trading sequences, or frequent large-scale withdrawals.
- Operate multiple accounts in patterns suggesting potential platform rule violations or systematic abuse.
- Use payment methods that cannot be definitively verified as belonging to the account holder.
- Become involved in third-party claims like payment disputes or chargebacks.
- Show indications of involvement in illegal activities or violations of our Terms of Use.
- When selected for KYC verification, you will need to submit documentation including:
- Valid government-issued identification (passport or national ID card)
- Proof of current residential address (utility bills, bank statements, official correspondence)
- Verification of payment method ownership
- Additional documentation as required to ensure regulatory compliance
- Failure to provide requested verification documents within the specified timeframe may result in:
- Temporary account access suspension
- Account fund freezing
- Transaction processing restrictions
We handle all KYC-related information strictly in accordance with our Privacy Policy. This data is exclusively used for identity verification and legal compliance, with your privacy and data security as our paramount concern.
By using cs2space.com, you acknowledge and agree to these KYC requirements, recognizing them as essential safeguards for maintaining platform integrity and user safety.
Your Privacy
We are committed to processing your personal data lawfully, fairly, and transparently. For detailed information on how we handle your personal data, please refer to our full Privacy Policy.
Applicable Law and Dispute Resolution
These Terms and Conditions, our Privacy Policy, and all relationships between you and us, including any contracts or agreements, are governed by the laws of the Republic of Cyprus. Any claims or disputes arising from these Terms and Conditions, our Privacy Policy, or our relationship will be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.
We encourage you to contact us with any questions or concerns regarding the use of our Website, the purchase of products, or any complaints you may have. We will always strive to resolve any issues through amicable negotiations.
However, if you believe your rights under applicable consumer protection laws have been violated, you can utilize the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/ to find a resolution. Alternative dispute resolution platforms may also be available in your country of residence.
Updates
The Company reserves the right to modify, amend, or update these Terms and Conditions. Any updated version will be posted on the Website. Please refer to the "Last Updated" date at the bottom of this page for the most recent changes. Your continued use of the Website after any such updates constitutes your acceptance of the revised Terms and Conditions.
Severability
If any provision of these Terms and Conditions is deemed unlawful, void, or unenforceable by a court, that provision shall be deemed severable from the remaining provisions and shall not affect the validity and enforceability of the remaining provisions.
Links
The Website may contain links to third-party websites that are not under the control of the Company and are not covered by these Terms and Conditions. The Company is not responsible for the content of any third-party websites or the actions or omissions of their owners. The Company is also not responsible for the content of any third-party advertisements or sponsorships on those websites. Links to other websites are provided for informational purposes only. You access and use such links at your own risk.
Limitation of Liability
The Company, its owners, affiliates, contractors, and agents shall not be liable to you or any third party for any direct, indirect, special, consequential, exemplary, incidental, or lost profits or business damages arising from or related to your use of or access to the Website or the purchase of Products.
This section does not limit our liability for damages caused by our own gross negligence, intentional misconduct, or unlawful acts. Additionally, nothing in this section shall limit or alter your rights as a consumer that cannot be limited or altered under applicable law.
In no event shall our total liability to you exceed the greater of the amount you have paid to us in the past 12 months or EUR 200.
Disclaimer
WE DO NOT GUARANTEE THAT THE WEBSITE, ITS CONTENT, OR ANY PRODUCTS WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE FROM DEFECTS. WE ALSO DO NOT GUARANTEE THAT YOUR USE OF THE WEBSITE WILL PRODUCE SPECIFIC RESULTS. THE WEBSITE, ITS CONTENT, AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
THE INFORMATION PROVIDED ON THE WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. WE CANNOT GUARANTEE THAT ANY FILES OR DATA DOWNLOADED FROM THE WEBSITE WILL BE FREE OF VIRUSES, CONTAMINATION, OR DESTRUCTIVE FEATURES. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE ARE NOT LIABLE FOR THE ACTS, OMISSIONS, OR CONDUCT OF ANY THIRD PARTIES RELATED TO YOUR USE OF THE WEBSITE.
YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND THE PURCHASE OF ANY PRODUCTS. IF YOU ARE DISSATISFIED WITH THE WEBSITE OR ITS CONTENT, YOUR SOLE REMEDY IS TO DISCONTINUE USE. THIS LIMITATION OF LIABILITY IS AN INTEGRAL PART OF THE AGREEMENT BETWEEN US.
WE ARE NOT RESPONSIBLE FOR THE CORRECT, ERROR-FREE, OR UNINTERRUPTED OPERATION OF ANY SERVICES PROVIDED BY VALVE CORPORATION, INCLUDING BUT NOT LIMITED TO STEAM.
User Support
For any questions or complaints regarding the Website, please contact us via email at [email protected]. We will strive to respond to your inquiries as promptly as possible.
Effective as of February 10, 2025